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 Railwayananet Auction

Terms & Conditions (Auction & General)

1. Items can be placed in our auctions by filling in the appropriate form in our Sell in Auction section on the site or by delivering the items to Dorking or to a Railwayana event that we are attending.  Commission Rates are available on application. Minimum charge 6.

2. Railwayana.net is able to accept most genuine Railwayana items for auction but please contact us in advance before delivering or posting items to be sold.

3. A full description plus a clear digital photograph must be given for each lot that is not delivered to our Dorking office. The sale will be conducted on the basis of this description & photograph and any lot that does not match its description may be refused by the purchaser at the vendors expense.

4. All lots will have a reserve unless stated. A lot that has not reached its reserve by the close of bidding will be offered initially to the highest bidder at the reserve.

5. On the close of bidding on a Catalogued Auction you must contact us by phone within four days (or as stated in the catalogue) on 01306 502044 if you think you have been successful with any lot(s). Many items will be at our Dorking office but some will still be with the vendors (these items will be clearly labelled in the catalogue with the town they are located in ). Items that are with us in Dorking that can be delivered free to the next Major auction, or picked up from Dorking but cannot be posted are listed BTC.  When you contact us we will note your delivery requirements and agree a suitable postage cost if appropriate. An idea of the costs for delivering each individual item is available on the Lot page. Please check the options before you bid.

6. Railwayana.net Ltd reserves the right to refuse bids from any customer without having to give a reason. If they have bid in a previous auction and have been issued with a bidding number then this number will be withdrawn.

7. If there is any dispute at the end of bidding the auctioneers decision is final.

8. Full details of the closing times & procedures for each auction are posted on the auction page.

9. All internet bidders are informed immediately by e-mail that their bid has been received. You should call  up to end of bidding at 6.0pm if you have  placed a bid on the internet and not received a confirmation email. After an Auction we will send an Invoice to successful bidders on the Wednesday after the Auction ends.

10.  Phone bidders will be told at the time of their call if they are leading for any particular lot. All bidders who have only placed bids by Phone must contact us at the end of the Auction to see if they have been successful.

11. Postage costs will be for Royal Mail uninsured delivery by letter post or Standard Parcel Post Items can be sent by Recorded Delivery, Special Delivery or Parcelforce 48 hour tracked service for an extra payment. Please ask, when you contact us, for the appropriate prices or check the Lot page on the Auction website.

12. All items are carefully packed but we can take no responsibility for an auction lot once posted. We always obtain proof of posting & will assist in your claim against Royal Mail if an item is lost or damaged. We always advise buyers to collect in person if possible because of the risk of problems in the postal system.

13.  A full set of Auction terms & conditions for catalogued or live auctions are available in the catalogue produced for that auction.

14. Railwayana.net will not Auction any Replica item unless it is clearly described as a replica, and will withdraw from auction any lot whose authenticity is called into doubt. An item purchased & returned undamaged within 14 days with evidence that the item is a replica or forgery will have the sale rescinded and the purchase price & postage returned.

15.   A Buyers premium of 15% + VAT will be added to the Invoice.

16.  The site is run by Railwayana.net Ltd a Limited Company registered in England number 3960549. Any enquiries regarding the company or this website should be directed via the contact us link or by phone to our office at 01306 502044.

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